This is a Special Order item and may or may not be returnable. Returnable items will be subject to a restocking fee of between 10-20%, assuming they are in new condition and unopened. The manufacturer warranty, however, will still apply and the item will still be repaired or replaced if there is an issue during the warranty period. In addition, most special order items are not kept in BGH stock and will be drop-shipped directly from the manufacturer or distributor to you. We encourage customers to contact us to find out the exact return policy on these items before purchasing them to avoid any potential problems that may occur.